Orders within Kampala are delivered within 24–48 hours. Deliveries to surrounding areas and upcountry regions may take 2–4 business days depending on the location.

Free delivery is available on selected items only — look for the green 'Free Delivery' badge on the product image. Items without this badge carry a standard delivery fee based on your zone, which is calculated at checkout. You can mix free-delivery and paid items in the same order.

Products eligible for free delivery display a green 'Free Delivery' badge on their image across the shop and home page. The badge appears below the category label, so you can spot eligible items at a glance while browsing.

Yes. Once an item is in your cart, a − and + stepper replaces the 'Add to Cart' button on the product card. Tap − to decrease or + to increase the quantity. Setting the quantity to zero removes the item from your cart. You can also adjust quantities directly on the Cart page.

Absolutely. At checkout you can select Home, Work, or Office as your delivery destination and provide the specific address for that location.

We deliver across Kampala and greater metropolitan zones, plus selected upcountry towns. See our Delivery Areas page for the full list of serviced locations.

Our delivery agent will contact you before arrival. If you're unavailable, we'll reschedule delivery at a convenient time at no extra cost.