Privacy Policy
Last updated: August 2026
1. Information We Collect
We collect information you provide when you create an account, place an order, or contact us — including your name, email, phone number, and delivery address. We also collect order history and usage data (such as products viewed) to personalize and improve our service.
2. How We Use Your Information
We use your information to process and deliver orders, send order and delivery updates, provide customer support, show relevant product recommendations, and prevent fraud. With your consent, we may also send promotional offers — you can manage this in your notification preferences or unsubscribe at any time.
3. Sharing Your Information
We share your information only with trusted partners necessary to fulfill your order — such as payment processors (e.g. PesaPal), delivery agents, and suppliers — and only the minimum required. We never sell your personal data.
4. Data Security
We use industry-standard safeguards to protect your data, including encrypted payment handling and restricted access controls. However, no system is perfectly secure; please use a strong password and keep your account details private.
5. Your Rights
You may access, correct, or request deletion of your personal data, and opt out of marketing communications. To exercise these rights, contact us using the details below.
6. Contact Us
Questions about this policy? Email info@makancart.online or call +256 761 442 757.